Shipping policy

Shipping Policy

Direct Care Training & Resource Center, Inc.

Digital Products Only

Direct Care Training & Resource Center, Inc. offers digital products exclusively through our Shopify Store. No physical products are shipped.

Digital Delivery

• All products are available for immediate digital download upon successful completion of checkout.
• Download access and instructions are provided on the order confirmation page and/or via the email address used at checkout.
• Customers are responsible for ensuring they have the appropriate device, software, and internet access to retrieve and use the purchased materials.

There are no shipping fees, shipping timelines, or physical delivery methods associated with any purchase.

Delivery Issues

If you experience difficulty accessing or downloading your purchased product, please contact us promptly so we can assist.

Contact Information

Questions, delivery issues, or complaints regarding digital access may be directed to:

📧 onlinelearning@directcaretraining.com