Regulatory & Operational Guide for Adult Day Health Services in Massachusetts

Regulatory & Operational Guide for Adult Day Health Services in Massachusetts

Adult Day Health Services Business Development & Operations Manual
By Direct Care Training & Resource Center, Inc.
Delivered as a PDF via Email Upon Purchase

Launching or improving an adult day health program in Massachusetts requires strict adherence to Department of Public Health regulations, MassHealth enrollment procedures, and a clear operational blueprint. This manual provides a step-by-step approach for providers aiming to deliver structured daytime care to adults in need of supervision, therapeutic services, and assistance with activities of daily living.

Included in this manual:

• Overview of applicable licensure and enrollment requirements with the Massachusetts Executive Office of Health and Human Services (EOHHS)

• Policy templates addressing staffing, transportation, medication management, and participant rights

• Sample daily schedule, activity planning guides, and nutrition service protocols

• Quality assurance strategies and sample internal audit tools

• Guidelines for billing Medicaid and private payers, including MassHealth Adult Day Health standards

• Infection control policies that align with state and federal requirements

This resource is ideal for new entrepreneurs or existing providers transitioning into Medicaid-approved models.