Regulatory & Operational Guide for Home Care - New Mexico

Home Care Business Development & Operations Manual
By Direct Care Training & Resource Center, Inc.
Delivered as a PDF via Email Upon Purchase

From Albuquerque to rural communities, New Mexico’s need for home-based support continues to rise. This manual gives you the exact steps to obtain licensure, enroll with Medicaid, and run a quality-driven agency.

This manual includes:

• Oversight and licensure through NM DOH/DHI for Home Health (skilled) and guidance for personal care/homemaker service lines.

• Hiring standards, caregiver training/competencies, background checks, and clinical supervision where required.

• Centennial Care Medicaid enrollment, MCO credentialing, Community Benefit authorizations, and EVV/documentation requirements.

• Billing cycles, typical hourly reimbursement ranges, and compliance documentation.

• QA program, incident reporting, and survey preparedness checklists.

• Marketing playbook: case managers, tribal/Indian Health partners, hospitals, and digital lead gen.

You’ll receive the full manual as a PDF delivered to your email immediately after purchase.