Regulatory & Operational Guide for Home Care Services in Montana

Regulatory & Operational Guide for Home Care Services in Montana

Home Care Services Business Development & Operations Manual
By Direct Care Training & Resource Center, Inc.
Delivered as a PDF via Email Upon Purchase

Montana’s home care industry offers vital services to those needing personal and supportive care in their own homes. This manual assists new and growing agencies in structuring their operations to meet standards required by Montana DPHHS and waiver funding programs.

Included in this manual:

• Licensing and enrollment information for Montana’s Home and Community-Based Services (HCBS) providers

• Staff training protocols, job descriptions, and supervision requirements

• Templates for client intake forms, care plans, and caregiver daily notes

• Policies for infection control, documentation, emergency procedures, and incident tracking

• Guidance for enrolling as a Medicaid provider and billing under the Community First Choice (CFC) and Big Sky Waiver programs

• Tools for audit readiness, scheduling, and compliance tracking

This business development guide supports ethical, efficient, and regulatory-compliant home care services across Montana.