Regulatory & Operational Guide for Home Care - Tennessee

Home Care Business Development & Operations Manual
By Direct Care Training & Resource Center, Inc.
Delivered as a PDF via Email Upon Purchase

Tennessee is a strong market for home care, but licensing and payer contracting can feel complex. This manual gives entrepreneurs a clear, step-by-step path to launch and operate a compliant agency that can serve both private-pay and TennCare members.

This manual includes:

• Licensing framework through the Tennessee Department of Health (Office of Health Care Facilities) for Home Health and Personal Support/Non-medical services.

• Administrative policies, supervisor qualifications, caregiver onboarding, TB/testing, and abuse registry/background checks.

• TennCare overview and STAR/CHOICES programs; how to credential with TennCare MCOs (e.g., Amerigroup, BlueCare, UHC) and enroll as a Medicaid provider.

• Billing methods, common service codes, documentation standards, and typical hourly reimbursement structures.

• QA/incident reporting, plan of care/workflow templates, and survey readiness.

• Practical marketing: physician outreach, hospital discharge planners, Area Agencies on Aging, and digital lead funnels.

You’ll receive the full manual as a professionally formatted PDF delivered to your email immediately after purchase.